Client Advocate - Payroll Specialist

About the role

As a member of our Client Experience Team, you can help Payentry provide excellent service, training, and results to our clients.

What you'll do

• Establish and manage positive relationships with new and existing clients
• Deliver exceptional customer service experience
• Support client's needs and requests
• Responsible for learning and understanding system functionality
• Engage clients in product features and functionality
• Work with a great team to support our clients
• Utilize our technology to assist with payroll, time & attendance, HR and much more

What you bring to the table

• A passion for customer service
• A high level of integrity always and the capacity to find something positive in everything
• The ability to challenge thinking and influence others in more productive ways
• The aptitude to innovate and be passionately exceptional
• An inquisitive nature and the skill to ask engaging questions
• A commitment to teamwork

Where you'll work

This is a hybrid position requiring commute to our branch in Rockville MD.

Total Rewards and Growth

• A career, not a job at our growing company
• A great team environment with opportunities to volunteer in the community
• An uncapped opportunity to increase your income
• Partial company-paid medical & dental for you and your family
• 100% company-paid life, short-term and long-term disability benefits
• 401(k) Safe Harbor plan with up to a 4% company match
• Health Savings Accounts and/or Flexible Spending Accounts supported with company contributions
• Generous discretionary paid time off package with immediate eligibility

About Payentry

We offer human capital management services to employers throughout the US. Payentry, our cloud-based SaaS platform, provides employer solutions that increase cash flow and efficiency, reduce risk, and give a competitive edge in managing and retaining high-quality employees. Our mission is Helping people get the most out of their workday and providing the best systems and support for growing our clients' businesses.