Client Advisor, South Coast Plaza - Maison Margiela
CALZATURIFICIO STEPHEN S.R.L. · Costa Mesa, CA · 1 mo ago
Sales$19–$20/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of Maison Margiela, then role and responsibilities etc. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Let's parse.
Content:
- Intro about Maison Margiela: description of brand. Could be "About the role"? Actually that is about company, not role. Could be "About the role" maybe not appropriate. The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include sections that match content.
We have:
- Role and Responsibilities: includes many bullet-like sentences. We'll put under
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include sections that match content.
We have:
- Role and Responsibilities: includes many bullet-like sentences. We'll put under Responsibilities
with - items.
- There's also "Brand Values", "Operations", "Merchandising", "Physical Requirements", "Competencies", "Qualifications And Education Requirements", "Preferred Skills", "Salary range". Also "Physical Requirements" maybe under Requirements? Could be separate but we only have headings list; we could put Physical Requirements under Requirements or maybe under Qualifications? The instruction: prefer a few substantive sections over many thin ones. So we can combine.
We need to include Pay section if salary range present: "Salary range: $19 - $20 per hour". So we will have
Pay
with $19 - $20 per hour
.
Schedule: not mentioned. So omit.
Benefits: not mentioned. Omit.
Qualifications: we have "Qualifications And Education Requirements" and "Preferred Skills". Could combine into Qualifications section.
Requirements: maybe include "Physical Requirements" and "Competencies". Could be under Requirements.
Let's structure:
About the role
maybe include brand description? The intro about Maison Margiela could be considered "About the role" (the role within the brand). But we could also skip if not specific. However we have substantive content about the brand; could be placed under About the role.
Better: Use About the role for the brand description and role purpose: "The Client Advisor is responsible for contributing to the store's sales performance..." That's a good summary.
Thus:
About the role
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela... The Client Advisor is responsible for contributing to the store's sales performance by building lasting client relationships through mastery of product knowledge and selling ceremonies...
Then Responsibilities: list items.
Then Requirements: include Physical Requirements and Competencies maybe.
Then Qualifications: include Qualifications And Education Requirements and Preferred Skills.
Then Pay: salary.
We must not repeat job title as heading. Not include Job ID etc.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like specific tasks: "Reach and surpass monthly sales goals as determined by Management.", "Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store.", etc. We'll convert each sentence into - .
We must not include boilerplate like cookie/navigation/legal/EEO etc. There's a line about applicants must be legally authorized to work in US etc. That's substantive? It's a requirement about work authorization. Should we keep? It's not boilerplate? It's a legal requirement; but it's not cookie/navigation. It's a requirement. Should we keep? Probably yes as it's a qualification. Could be under Requirements.
We must not include duplicated lines. Ensure we don't repeat.
Let's extract sections.
First, brand description paragraph:
"Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage."
Then role purpose: "The Client Advisor is responsible for contributing to the store's sales performance by building lasting client relationships through mastery of product knowledge and selling ceremonies. They're a sales professional in the luxury goods sector and applies this professionalism in promoting the brand image. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the store."
We'll combine.
Now Responsibilities list:
- Reach and surpass monthly sales goals as determined by Management.
- Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store.
- Manage sales and optimize each step of sales process ensuring all clients receive highest degree of sophistication and enjoyable service possible and foster development of loyal shoppers:
- Welcome and know regular customers.
- Customer Service: Strong customer service skills to provide courteous and precise customer satisfaction.
- Strong organizational skills, multi-tasking and prioritizing capabilities.
- Follow-up with clients through telephone calls, letters, cards and special announcements keep book of clients including sales records, records of all client preferences, colors, sizes and styles as well as records of clients' life events (birthdates, etc.)
- Align with style and qualitative standards of the Brand throughout Sales and post-sale process.
- Take full advantage of all contacts with customers in the Store and promote both the Brand and Product.
- Collaborate with other colleagues to achieve business objectives.
- Constantly keep up-to-date regarding fashion trends; know and monitor competition.
- Know customers' needs, both expressed and less obvious.
- Demonstrate, recommend and style the products available; promote wardrobing.
- Schedule client appointments and pull merchandise for clients in advance of appointments.
- Ensure customer loyalty by collecting customer information and entering it into the database, thus building an extremely valuable clientele base that consists of high profile, international, professional and consistent customers.
But some of these are not separate bullet items originally; they are sentences. We'll break each sentence into li.
Now Brand Values, Operations, Merchandising sections could be merged into Requirements or Qualifications. But we have headings limited; we could include them under Requirements as subpoints? But we must not create extra headings not in list. So we can incorporate their content into Requirements or Qualifications as li.
Brand Values: "Understand the Company’s brand values. Communicate the brand values to customers. Support the brand image by always adhering to dress code."
Operations: "Participate in the inventory process. Contribute to and create an overall positive atmosphere in the Store. Maintain a clean and organized store to create a comfortable shopping experience. Maintain knowledge and understanding of store sales goals."
Merchandising: "Maintain visual merchandising criteria and quantities per Company standards and guidelines. Make sure that product is accurately coded, tagged and priced. Provide store management with qualitative feedback."
Physical Requirements: "Required to stand and walk for up to eight hours in a workday. Required to lift and or move up to 50 pounds."
Competencies: "Customer/Client Focus. Communication Proficiency. Organizational Skills. Ethical Conduct."
Qualifications And Education Requirements: "Previous retail customer service experience in luxury market. Previous client book preferred. Excellent customer services skills. Writing and communication skills proficiency (written and verbal)."
Preferred Skills: "Experience in luxury / high-end clienteling environment. Proven sales track record and achievement of sales goals. 4+ years in premium / luxury commission sales environment."
Salary range: "$19 - $20 per hour"
Work authorization: "Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws."
We'll include that under Requirements maybe.
Now construct HTML.
We'll have:
About the role
...brand description... The Client Advisor is responsible for contributing to the store's sales performance...
Responsibilities
- Reach and surpass monthly sales goals as determined by Management.
- Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store.
... etc.
We need to ensure proper HTML escaping? Not needed.
Let's craft each li.
I'll list responsibilities sentences:
1. Reach and surpass monthly sales goals as determined by Management.
2. Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store.
3. Manage sales and optimize each step of sales process ensuring all clients receive highest degree of sophistication and enjoyable service possible and foster development of loyal shoppers.
4. Welcome and know regular customers.
5. Provide courteous and precise customer satisfaction through strong customer service skills.
6. Demonstrate strong organizational skills, multi-tasking and prioritizing capabilities.
7. Follow-up with clients through telephone calls, letters, cards and special announcements; keep a client book including sales records, records of all client preferences, colors, sizes and styles as well as records of clients' life events (birthdates, etc.).
8. Align with style and qualitative standards of the Brand throughout Sales and post-sale process.
9. Take full advantage of all contacts with customers in the Store and promote both the Brand and Product.
10. Collaborate with other colleagues to achieve business objectives.
11. Constantly keep up-to-date regarding fashion trends; know and monitor competition.
12. Know customers' needs, both expressed and less obvious.
13. Demonstrate, recommend and style the products available; promote wardrobing.
14. Schedule client appointments and pull merchandise for clients in advance of appointments.
15. Ensure customer loyalty by collecting customer information and entering it into the database, thus building an extremely valuable clientele base that consists of high profile, international, professional and consistent customers.
Now Requirements section: include Physical Requirements, Competencies, Brand Values, Operations, Merchandising, Work authorization.
We'll make li for each.
Physical Requirements:
- Required to stand and walk for up to eight hours in a workday.
- Required to lift and or move up to 50 pounds.
Competencies:
- Customer/Client Focus.
- Communication Proficiency.
- Organizational Skills.
- Ethical Conduct.
Brand Values:
- Understand the Company’s brand values.
- Communicate the brand values to customers.
- Support the brand image by always adhering to dress code.
Operations:
- Participate in the inventory process.
- Contribute to and create an overall positive atmosphere in the Store.
- Maintain a clean and organized store to create a comfortable shopping experience.
- Maintain knowledge and understanding of store sales goals.
Merchandising:
- Maintain visual merchandising criteria and quantities per Company standards and guidelines.
- Make sure that product is accurately coded, tagged and priced.
- Provide store management with qualitative feedback.
Work Authorization:
- Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request.
- Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.
Now Qualifications section: combine Qualifications And Education Requirements and Preferred Skills.
Qualifications And Education Requirements:
- Previous retail customer service experience in luxury market.
- Previous client book preferred.
- Excellent customer services skills.
- Writing and communication skills proficiency (written and verbal).
Preferred Skills:
- Experience in luxury / high-end clienteling environment.
- Proven sales track record and achievement of sales goals.
- 4+ years in premium / luxury commission sales environment.
Now Pay section: $19 - $20 per hour
We should not include Schedule or Benefits.
Now About the role paragraph: combine brand description and role purpose.
Let's craft:
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela.
Pay
with$19 - $20 per hour
. Schedule: not mentioned. So omit. Benefits: not mentioned. Omit. Qualifications: we have "Qualifications And Education Requirements" and "Preferred Skills". Could combine into Qualifications section. Requirements: maybe include "Physical Requirements" and "Competencies". Could be under Requirements. Let's structure:About the role
maybe include brand description? The intro about Maison Margiela could be considered "About the role" (the role within the brand). But we could also skip if not specific. However we have substantive content about the brand; could be placed under About the role. Better: Use About the role for the brand description and role purpose: "The Client Advisor is responsible for contributing to the store's sales performance..." That's a good summary. Thus:About the role
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela... The Client Advisor is responsible for contributing to the store's sales performance by building lasting client relationships through mastery of product knowledge and selling ceremonies...
Then Responsibilities: list items. Then Requirements: include Physical Requirements and Competencies maybe. Then Qualifications: include Qualifications And Education Requirements and Preferred Skills. Then Pay: salary. We must not repeat job title as heading. Not include Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like specific tasks: "Reach and surpass monthly sales goals as determined by Management.", "Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store.", etc. We'll convert each sentence intoAbout the role
...brand description... The Client Advisor is responsible for contributing to the store's sales performance...
Responsibilities
- Reach and surpass monthly sales goals as determined by Management.
- Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store. ... etc. We need to ensure proper HTML escaping? Not needed. Let's craft each li. I'll list responsibilities sentences: 1. Reach and surpass monthly sales goals as determined by Management. 2. Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store. 3. Manage sales and optimize each step of sales process ensuring all clients receive highest degree of sophistication and enjoyable service possible and foster development of loyal shoppers. 4. Welcome and know regular customers. 5. Provide courteous and precise customer satisfaction through strong customer service skills. 6. Demonstrate strong organizational skills, multi-tasking and prioritizing capabilities. 7. Follow-up with clients through telephone calls, letters, cards and special announcements; keep a client book including sales records, records of all client preferences, colors, sizes and styles as well as records of clients' life events (birthdates, etc.). 8. Align with style and qualitative standards of the Brand throughout Sales and post-sale process. 9. Take full advantage of all contacts with customers in the Store and promote both the Brand and Product. 10. Collaborate with other colleagues to achieve business objectives. 11. Constantly keep up-to-date regarding fashion trends; know and monitor competition. 12. Know customers' needs, both expressed and less obvious. 13. Demonstrate, recommend and style the products available; promote wardrobing. 14. Schedule client appointments and pull merchandise for clients in advance of appointments. 15. Ensure customer loyalty by collecting customer information and entering it into the database, thus building an extremely valuable clientele base that consists of high profile, international, professional and consistent customers. Now Requirements section: include Physical Requirements, Competencies, Brand Values, Operations, Merchandising, Work authorization. We'll make li for each. Physical Requirements: - Required to stand and walk for up to eight hours in a workday. - Required to lift and or move up to 50 pounds. Competencies: - Customer/Client Focus. - Communication Proficiency. - Organizational Skills. - Ethical Conduct. Brand Values: - Understand the Company’s brand values. - Communicate the brand values to customers. - Support the brand image by always adhering to dress code. Operations: - Participate in the inventory process. - Contribute to and create an overall positive atmosphere in the Store. - Maintain a clean and organized store to create a comfortable shopping experience. - Maintain knowledge and understanding of store sales goals. Merchandising: - Maintain visual merchandising criteria and quantities per Company standards and guidelines. - Make sure that product is accurately coded, tagged and priced. - Provide store management with qualitative feedback. Work Authorization: - Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. - Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws. Now Qualifications section: combine Qualifications And Education Requirements and Preferred Skills. Qualifications And Education Requirements: - Previous retail customer service experience in luxury market. - Previous client book preferred. - Excellent customer services skills. - Writing and communication skills proficiency (written and verbal). Preferred Skills: - Experience in luxury / high-end clienteling environment. - Proven sales track record and achievement of sales goals. - 4+ years in premium / luxury commission sales environment. Now Pay section:
$19 - $20 per hour
We should not include Schedule or Benefits. Now About the role paragraph: combine brand description and role purpose. Let's craft:Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela.