Client Advisor - East Hampton's Pop-Up

About the role

Join a luxury women’s fashion house with a devoted global following, celebrating sophisticated, contemporary collections and conversation-worthy design. The brand is stepping into one of the most iconic locations, the Hamptons, for a summer pop-up. We are seeking best-in-class Client Advisors to help bring this event to life.

Responsibilities

• Deliver a highly personalized, high-touch client experience while driving strong individual and store sales performance.
• Bring the brand to life through thoughtful styling, intentional service, and a deep understanding of product, fit, and client needs.
• Build lasting client relationships and become a trusted style partner to a sophisticated, global customer.
• Deliver a refined, intentional, and elevated experience for every client, from first greeting through checkout.
• Act as a trusted advisor, listening carefully, offering thoughtful guidance, and curating looks aligned with each client’s lifestyle and wardrobe.
• Build loyalty and repeat business through follow-up, outreach, and personalized clienteling.
• Proactively identify selling opportunities, including cross-selling and up-selling.
• Contribute meaningfully to daily, weekly, and monthly store sales goals.
• Maintain exceptional standards of product presentation, sizing, and replenishment on the sales floor.
• Ensure the store environment reflects the brand’s refined aesthetic at all times.
• Share client insights and selling feedback to support merchandising and buying decisions.
• Support daily operations including stock receiving, transfers, inventory counts, and fitting room flow.
• Adhere to all policies and procedures related to loss prevention, cash handling, and transaction accuracy.
• Collaborate closely with store leadership and teammates to create a cohesive, high-performing environment.

Requirements

• 1–2+ years of luxury or premium retail experience, preferably in women’s ready-to-wear or multi-brand boutiques.
• Proven ability to drive sales through clienteling, styling, and personalized service.
• A strong understanding of client experience standards and foundational retail operations (POS, inventory, cash handling).
• Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essential.
• Flexibility to work weekends, evenings, and key trading periods/holidays.
• A highly motivated seller who actively builds and maintains a client book through relationship-building with walk-ins and private appointments, treating personal sales performance as a core driver of both individual and store success.

Profile of the Ideal Candidate

A passionate luxury retail professional with a strong appreciation for fashion, styling, and world-class service. Naturally warm, engaging, and poised, with the ability to build genuine rapport and long-term client relationships. Commercially minded and results-driven, with a consistent record of meeting or exceeding individual sales goals. Detail-oriented and highly organized, with a strong eye for maintaining an elevated, visually cohesive selling environment. Energized by fast-paced, high-touch retail and comfortable taking ownership on the sales floor.