Client Advisor
Lithia & Driveway · Ann Arbor, MI · 2 days ago
ConsultingFull-time
About the role
We’re not just selling vehicles—we’re delivering an elevated, client-first experience. We’re looking for driven, customer-focused professionals who thrive in fast-paced environments and know how to build genuine relationships.
Responsibilities
- Build meaningful relationships with clients and deliver a premium customer experience
- Guide customers through the entire purchase journey—clear, transparent, and hassle-free
- Demonstrate BMW vehicles with confidence, highlighting features and value
- Maintain accurate and consistent activity in our internal lead management system
- Generate new business through networking, referrals, and community engagement
- Communicate effectively across multiple channels—face-to-face, phone, text, and email
- Manage a high volume of customer interactions while staying organized and responsive
- Support the overall sales process and contribute to a high-performance team environment
Requirements
- Background in customer service (hospitality, retail, bartending, etc.)
- Strong communication skills and natural ability to connect with people
- Motivated, goal-oriented, and comfortable in a fast-paced setting
- Organized, detail-oriented, and able to multitask effectively
- A desire to learn and grow within a professional sales career
Qualifications
- High school graduate or equivalent, 18 years or older required
Skills
- Customer service experience
- Effective communication skills
- Ability to build relationships
- Fast-paced environment adaptability
- Organizational and multitasking skills
Benefits
- Best In Class Industry Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
Pay
- Competitive pay
Schedule
- Flexible schedule to accommodate your needs