Client Advisor
About the role
We're looking for an individual who feels passionate about customer service. Who wants to build long-term relationships with clients. And who believes the automotive sales experience can and should be fun, transparent, and straight forward.
Responsibilities
- Build relationships with customers from the moment they inquire with us
- Provide information on the vehicle, pricing, and options - both online, on the phone, and in person
- Set showroom and test drive appointments!
- Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of products, packages, and the latest technologies.
- Perform high-quality, professional demonstrations of vehicles and financial products
- Learn to overcome objections and thrive within sales situations
- Follow-up with buyers to ensure successful referral business and build customers for life
Requirements
- Phenomenal communication skills with customers and coworkers alike
- Team player
- Outgoing personality who loves to interact and create relationships
- Lifelong learner mindset - driven to learn about new products, features, tools and processes
- Good presenter, able to share knowledge and information in an engaging manner
- Sales acumen
- Available to work flexible hours, including Saturdays and Sundays
- Clean driving record and valid driver's license
Qualifications
- Prior automotive sales experience is preferred but not required
- Experience in sales or customer service in other fields is a plus
Skills
- Excellent communication skills
- Outgoing personality
- Lifelong learning mindset
- Consultative selling skills
- Ability to present and share knowledge
- Sales acumen
- Flexibility to work weekends
- Clean driving record
Benefits
- Medical, Dental, and Vision plans with 75% company contribution
- 2 weeks paid vacation
- 6 paid holidays each year
- 5 paid sick days each year (twice the California required sick time)
- 3 paid bereavement days
- 2 paid volunteer days each year
- Company paid basic life insurance
- Employee Purchase program
- Extremely competitive employee purchase program
- 401K retirement savings plan with company match
Pay
$18/hr. plus commission
Schedule
Flexible hours, including Saturdays and Sundays
Company Information
We are a locally owned and operated dealership group. Our pricing is clear, transparent, and straightforward. We donate $25 from each car sale and $1 for each car serviced and give it back to those in need in the local communities. We offer our staff two paid days off to volunteer to some of the great causes we support.
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.