Client Account Executive, Enterprise
About the role
The Enterprise Client Account Executive will manage a portfolio of existing Dialpad customers, focusing on account management and revenue growth. Key responsibilities include developing and executing a sales strategy, meeting or exceeding revenue goals, and fostering strong customer relationships.
Responsibilities
- Create an account plan for achieving quarterly goals
- Cultivate relationships with clients to gain insights into their strategies and expansion plans
- Generate and manage sales pipeline
- Achieve or exceed quarterly revenue targets
- Provide timely and accurate forecasts to sales leadership
- Manage overall customer relationships and ensure customer satisfaction
- Identify customers for the Customer Advisory Board and Executive Sponsor Program
- Become an advocate for the customer back to Dialpad
Requirements
7+ years of sales experience in an ever-changing environment. UCaaS/CCaaS experience is preferred. Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background. Ability to communicate, present, and influence key stakeholders and decision-makers. Experience providing timely and accurate forecasts to sales leadership. Excellent time management and organizational skills with the ability to track complex details. Experienced with CRM software (e.g., Salesforce) and G Suite tools (Google Sheets).
Qualifications
Scrubbed
Skills
- Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background
- Ability to communicate, present, and influence key stakeholders and decision-makers
- Experience providing timely and accurate forecasts to sales leadership
- Excellent time management and organizational skills with the ability to track complex details
- Experienced with CRM software (e.g., Salesforce) and G Suite tools (Google Sheets)
Benefits
Competitive salary, comprehensive benefits, and real opportunities for growth
Pay
Commensurate with experience
Schedule
TBD
Company Information
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Dialpad is an equal-opportunity employer.