Client Account Executive, Enterprise

About the role

The Client Account Executive, Enterprise Client Sales at Dialpad is responsible for providing best-in-class account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. This role serves as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings. The CAE develops and executes a sales strategy for their book of business, meeting or exceeding sales and revenue goals, managing overall customer relationships, and ensuring customer satisfaction.

Responsibilities

• Focused on a portfolio of customers, the Enterprise CAE will own the sales process from start to finish.
• Create an account plan for how to achieve quarterly goals.
• Cultivate relationships with customers to gain insight into customer strategy and expansion plans.
• Work leads and generate pipeline.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and become a trusted advisor and resource for customers.
• Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program.
• Become an advocate for the customer back to Dialpad.

Requirements

• 7+ years of sales experience in an ever-changing environment.
• UCaaS / CCaaS experience strongly preferred.
• Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management and organizational skills with the ability to track complex details.
• Experienced with CRM software (e.g., Salesforce) and G Suite tools (Google Sheets).

Qualifications

While not all qualifications are listed, we seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Skills

• 7+ years of sales experience in an ever-changing environment.
• UCaaS / CCaaS experience strongly preferred.
• Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management and organizational skills with the ability to track complex details.
• Experienced with CRM software (e.g., Salesforce) and G Suite tools (Google Sheets).

Benefits

We offer a competitive salary, comprehensive benefits, and real opportunities for growth. Dialpad is an equal-opportunity employer committed to creating a community of inclusion and an environment free from discrimination or harassment.

Pay

Competitive salary, comprehensive benefits, and real opportunities for growth.

Schedule

Not specified.