Cleveland Metro Outside SAC19 - Senior Sales Engineer

About the Role

The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position creates and develops new business and relationships to increase market share and achieve annual growth.

Responsibilities

• Retain and profitably grow sales through proactive management of medium to large size OEM accounts.
• Meet or exceed annual growth expectations consistently.
• Present all of SMC’s capabilities, services, and products to current and prospective target customers.
• Serve as the primary contact for assigned customers and drive customer growth.
• Represent the voice of the customer’s needs and goals within the organization.
• Lead all aspects of the sales process, collaborating with others to assist in solution development.
• Own and manage customer relationships.
• Develop and execute detailed customer action plans and forecasts as required.
• Maintain and create strong relationships with key decision-makers within designated strategic target accounts.
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency.
• Complete market reports as new and relevant information becomes available.
• Manage SMC assets appropriately and calculate ROI using the RINGI process.
• Use and accurately maintain CRM for sales calls, projects, opportunities, contacts, leads, and success reports to align customer data regionally and globally as necessary.
• Collaborate with internal teams to develop tailored strategies aligned with client and company goals.
• Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives.
• Successfully complete other duties as prescribed by the Branch Manager or Sales Manager.

Requirements

• Have passed all training required by SMC.
• Be competent in all SMC sales philosophy, strategies, and tactics.
• Physically capable of lifting SMC products and displays up to 50 lbs.

Work Environment

• Customer-facing position with the majority of time spent at customer sites.
• Potential travel with some extended stays away from home.