Clerk, Physician Services

Meadowview Physician Practices is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

Why join us

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

Responsibilities

• Carry out front office activities in a kind and courteous manner and is helpful to customers and their families
• Notify office manager of customer complaints in a timely manner
• Gather appropriate demographic information on each customer and update the practice management system
• Notify customers of long waits and offers alternatives
• Ensure effective telephone communication and documents messages
• Coordinate all EMR/medical record activities
• Collect and post payments and ensure safety and security of all monies
• Schedule patients and coordinates appointment scheduler activities to facilitate efficient patient flow
• Perform insurance eligibility verification and obtain prior authorization as needed
• Research patient ledger in effort to educate patient on balances due and collect payment for services rendered
• Perform appointment confirmation telephone calls
• Complete required in-services
• Participate in the development and implementation of patient satisfaction improvements
• Make referrals to other medical care team members when needed

Requirements

• High school diploma or equivalent required, Associate's degree or higher preferred
• Knowledge and experience with computers, coding, and medical terminology preferred
• Excellent oral and written communication skills
• Excellent customer service skills
• Ability to work in a fast-paced environment, problem-solve, and handle stress in a positive manner

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants

Schedule

Part Time