Clerk IV - Online Education & Individual Studies
About the role
Performs clerical work for the Online Education and Individual Studies (OEIS) unit and Self-Paced Online Courses (SPOC); serves as the HRS liaison for the College of Graduate, Research and Online Education (GROE); processes HRS forms and Period Activity Pay (PAP) for GROE; creates and maintains the temporary faculty sheet for OEIS; completes adjunct appointment forms to generate offer letters; serves as an enrollment contact for SPOC; monitors enrollments and completions for SPOC; responds to SPOC questions regarding rules, regulations and procedures; processes SPOC enrollments and exams; gathers data on student withdrawals; oversees the approvals for external proctors; prepares and compliles data to help inform operational decisions and procedures; provides direct support for the Associate Director; collects, verifies, and analyzes data for specialized reports; supports the Associate Director with financial transactions and account reconciliation; supports the overall efforts of the Online Education and Individual Studies unit; maintains scholarship information and submits financial aid rosters; schedules distance education courses via the SIS; creates routine and non-routine correspondence; assists with specialized projects; and performs other duties as assigned.
Responsibilities
- Processes HRS forms and Period Activity Pay (PAP) for GROE
- Serves as the HRS liaison for GROE
- Creates and maintains the temporary faculty sheet for OEIS
- Completes adjunct appointment forms to generate offer letters
- Serves as an enrollment contact for SPOC
- Maintains scholarship information and submits financial aid rosters
- Schedules distance education courses via the SIS
- Creates routine and non-routine correspondence
- Supports the Associate Director with financial transactions and account reconciliation
- Supports the overall efforts of the Online Education and Individual Studies unit
- Assists with specialized projects
Requirements
Any combination of progressively responsible related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment.
Qualifications
- Bachelor's degree
- Strong attention to detail
- Ability to organize and prioritize multiple tasks
- Strong interpersonal and excellent written and verbal communication skills
- Effective teamwork and customer service skills
- Able to keep accurate records
- Excellent computer skills
- Knowledge of business and financial processes preferred
Skills
Not specified
Benefits
Not specified
Pay
Not specified
Schedule
Not specified