Clerk - Clinic Float

About the role

The Clinic Clerk provides administrative support, performs clerical and customer service functions, and completes non-technical duties within the hospital setting to support efficient daily operations.

Reports to: Supervisor/Manager, FLSA: Non-exempt

Responsibilities

The Clinic Clerk will perform various duties including:

• Preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data, and maintaining databases
• Typing documents and correspondence; performing photocopying, scanning, and faxing
• Greeting visitors and communicating effectively with patients and providers
• Answering, placing, and directing phone calls; distributing messages appropriately
• Organizing, coordinating, and scheduling meetings and appointments
• Maintaining a clean and organized office environment; monitoring and ordering office supplies
• Handling information requests by reviewing records, answering inquiries, and responding to incoming requests
• Coordinating workflow and compiling records of office activities
• Performing basic accounting functions such as checking invoices, making deposits, and managing petty cash

Non-essential job functions include assisting with orientation and training of personnel and students, participating in meetings, preparing periodic reports, and performing other related duties as assigned.

Requirements

Minimum qualifications include a high school diploma or equivalent, with an Associate's degree preferred. Relevant experience may be substituted for required education.

Preferred experience includes 1 year of clerical experience.

Skills

Required skills include critical thinking skills, decisive judgment, ability to work with minimal supervision, and ability to work in a stressful environment and take appropriate action.

Qualifications

The ideal candidate will have excellent communication skills, ability to work in a team environment, and ability to maintain confidentiality.

Benefits

Benefits include Health (Medical, Dental, Vision) and 401K Benefits for full-time employees, Competitive Paid Time Off, Employee Assistance Program, Tuition Reimbursement/Assistance for qualified applicants, Excellent shift differentials, bonus potential for extra shifts, employee referral program, and Professional development opportunities including 100% reimbursement for LPN-to-RN bridge program.