Registration Clerk-Float

About the role

The Clinic Registration Clerk – Float provides friendly, efficient, and accurate registration support across multiple clinic locations and departments. This position serves as a flexible member of the clinic team, assisting with patient registration, scheduling, insurance verification, and other front‑office duties wherever coverage is needed.

Schedule

Monday‑Friday, 8 am – 5 pm

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Register patients accurately and efficiently for clinic appointments.
• Verify patient demographics, identification, insurance, and eligibility information.
• Obtain required signatures, forms, and consents.
• Schedule and reschedule patient appointments as needed.
• Answer incoming calls and direct patients to the appropriate department or staff member.
• Collect copays, deductibles, and other applicable payments.
• Provide patients with information regarding appointments, clinic procedures, and registration requirements.
• Float between clinic departments and locations to provide registration coverage as needed.
• Maintain accurate patient information in the electronic medical record system.
• Protect patient privacy and maintain HIPAA compliance.
• Communicate effectively with patients, providers, clinical staff, and other departments.
• Assist with resolving registration, scheduling, or insurance issues.
• Maintain a clean, organized, and welcoming front‑desk environment.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Previous healthcare registration, medical office, customer service, or clerical experience preferred.
• Strong computer and data‑entry skills.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize in a busy clinic environment.
• Must be flexible and comfortable working in different clinic areas as needed.
• Ability to maintain confidentiality and professionalism at all times.

Benefits

• Competitive pay.
• Comprehensive benefits package.
• Retirement plans.
• Tuition reimbursement.
• Supportive, close‑knit team environment.