Clerk Clinic

Job Summary

You will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Your responsibilities include managing patient registration and scheduling, processing patient flow, addressing billing inquiries, and providing essential clerical support.

Responsibilities

• Expertly manage patient registration and scheduling
• Efficiently process patient flow
• Address billing inquiries
• Maintain strict confidentiality and handle financial transactions securely
• Remain vigilant for any patient needs
• Contribute to a smooth, on-schedule operation
• Perform all aspects of chart maintenance, including pulling and preparing charts for the following day and setting up new files as needed
• Schedule patient appointments, including initial, recheck, and pre-ops
• Update schedule changes and perform necessary rescheduling of patients
• Print and distribute daily clinic schedule
• Provide clerical support for outgoing and incoming referrals for patients as requested
• Maintain medical records by requesting, filing, and retrieving records in a timely manner
• Contact and reschedule clients who have not shown up for their appointment via phone or letter, and give the chart to the practitioner for follow-up review
• Answer telephones by routing incoming calls appropriately and documenting accurate telephone messages for clinicians
• Complete daily charge sheets using CDM/CPT-HCPCS crosswalk and verify completion of charge sheets against charge posting daily report, obtaining necessary information from practitioners to accurately complete daily charge sheets

Requirements

• Two years recent outpatient medical clinic clerical experience (may waive based on a combination of education/training)

Where You'll Work
Founded in 1938, Dignity Health - Mercy Medical Center Mt. Shasta is a 25-bed, acute care, nonprofit hospital located in Mt. Shasta, California. Serving over 40,000 patients annually, the hospital offers a full complement of services including a Level III Trauma Center, heart care, cancer care, and a family birth center. Additionally, Mercy Medical Center Mt. Shasta has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and a Joint Commission-certified Primary Stroke Center.

Pay Range
$25.00 - $26.34 /hour