CLERK and VIP SERVICES

Responsibilities

• Arrange accommodations for all hotel guests and coordinate requests required for their stay.
• Greet guests, register them, create room assignments, and issue keys.
• Operate and balance the bank, compute bills, and collect payments.
• Promptly and courteously handle all incoming calls and process requests from guests.
• Maintain a working knowledge of the property and upcoming special events to advise guests and fellow Team Members.

Qualifications

• A high school diploma or GED equivalent is required.
• One year clerical experience or hotel front desk experience is preferred.
• Must be able to obtain and maintain a MS Gaming License.
• Must be able to read, write, and understand complex instructions.
• Excellent communication skills, both written and oral.
• Must be able to use all equipment associated with the position, including, but not limited to, computer, keyboard, and telephone.
• Must be able to multi-task.