Clerical Associate - Level IV

About the Role

This class of positions encompasses clerical-related office activities utilizing manual and automated office systems. Duties may include supervision of employees performing routine tasks. All personnel perform related work.

Under supervision, with latitude for independent judgment, the role involves one or more of the following responsibilities:

Responsibilities

• Supervises personnel performing data processing functions in areas such as data entry, data control/coding, and production control.
• Assists in supervising personnel performing responsible clerical and related activities, including processing, recording, financial counseling, checking, and maintaining records.
• Furnishes information and prepares reports under the direction of the unit head.

Requirements

• A high school diploma or its educational equivalent.
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as:
  • Processing sales.
  • Taking, processing, and delivering orders.
  • Obtaining and dispensing information.
  • Listening to and resolving customer concerns, problems, and complaints.
  • Performing related customer service activities.

About Elmhurst Hospital Center

Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens, comprised of 545 beds. It is a Level I Trauma Center, an Emergency Heart Care Station, and a 911 Receiving Hospital. EHC is the premiere healthcare organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal, and Mental Health Services.

At NYC Health + Hospitals, our mission is to deliver high-quality healthcare services without exception. Every employee takes a person-centered approach that exemplifies the ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence through empathic communication and partnerships.