Clerical Associate - Level IV (Provisional)

Marketing Statement Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties & Responsibilities Purpose of Position: This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work. Under supervision, with latitude for independent judgment, performs one or more of the following: Examples Of Typical Tasks Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control. Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports. Minimum Qualifications A high school diploma or its educational equivalent; and Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities. Department Preferences Prior EPIC H2O Registration, Billing and Collections and/or Financial Counseling experience. Valid Certified Application Counselor Certification (CAC) preferred. Windows Office Suite. Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Excellent Customer Service skills required i.e. ICARE, communication and problem solving. How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.