Clerical Associate - Level IV (Provisional)

Duties & Responsibilities

• Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
• Assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

• A high school diploma or its educational equivalent;
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences

• Prior EPIC H2O Registration, Billing and Collections and/or Financial Counseling experience.
• Valid Certified Application Counselor Certification (CAC) preferred.

Windows Office Suite

• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Customer Service Skills

• Excellent Customer Service skills required i.e. ICARE, communication and problem solving.

How To Apply: If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.