Clerical Assistant - Student Services Front Desk & In School Suspension

About the role

School Site/Department seeks a Clerical Assistant to support office and school activities by performing general clerical duties.

Responsibilities

• Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information.
• Provides customer service to those who visit the office or school.
• Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
• Attends all required meetings and trainings.
• Performs other related duties, as assigned.

Requirements

• Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps.
• Excellent customer services skills.
• Excellent organizational skills.
• Effective interpersonal skills to deal with a diverse public.
• Ability to be discrete and maintain confidentiality.
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools.
• Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.
• Ability to minimize errors with attention to detail.
• Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.

Qualifications

• High School diploma or equivalent.
• Experience in a clerical or human resource related area preferred.

Skills

• Microsoft Office proficiency (Word, Excel, Power Point, Google Apps).
• Customer service skills.
• Organizational skills.
• Interpersonal skills.
• Discretion and confidentiality.
• Communication skills (oral and written).
• Office equipment use (copier, fax machine, scanner).
• Error minimization.
• Working relationships with diverse groups.

Benefits

N/A

Pay

Noncertified Grade 18

Schedule

Monday-Friday (occasional evenings and weekends)