Clerical Assistant - Child Services

About the role

The Clerical Assistant supports the clerical and administrative needs of the office. This role is located in Fort Wayne, Indiana, and supports staff in Allen County and surrounding counties.

Responsibilities

• Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
• Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to specific area of work.

Requirements

• Working knowledge of administrative work specific procedures.
• Ability to be tactful in dealing with persons over the telephone and in person.
• Ability to make clerical decisions regarding appropriate procedures within specific program area.
• Working knowledge of computer software systems and data entry procedures.
• Ability to make simple arithmetic computations.
• Ability to maintain confidential records.
• Ability to perform essential functions with or without reasonable accommodation.

Qualifications

• A Degree Is Not Required.

Skills

• Administrative work specific procedures.
• Tactful communication.
• Clerical decision-making.
• Computer software systems.
• Simple arithmetic computations.
• Confidential record maintenance.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs.
• Education Reimbursement Program.
• Group life insurance.
• Referral Bonus program.
• Employee assistance program that allows for covered behavioral health visits.
• Qualified employer for the Public Service Loan Forgiveness Program.
• Free Parking for most positions.
• Free LinkedIn Learning access.

Pay

This position traditionally starts at an annual salary of $31,668 but may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package.

Schedule

Details on the schedule are not provided in the job posting.