Clerical Assistant - Child Services
About the role
The Clerical Assistant supports the clerical and administrative needs of the office. This role requires a high level of collaboration and confidentiality. This position is in the Indianapolis West DCS Office and will serve Marion County, and surrounding counties as needed.
Responsibilities
- Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy.
- Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
- Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area.
- Receive and prepare replies to routine correspondence.
- Operate office machines related to specific area of work.
Requirements
- Working knowledge of administrative work specific procedures.
- Ability to be tactful in dealing with persons over the telephone and in person.
- Ability to make clerical decisions regarding appropriate procedures within specific program area.
- Working knowledge of computer software systems and data entry procedures.
- Ability to make simple arithmetic computations.
- Ability to maintain confidential records.
- Ability to perform essential functions with or without reasonable accommodation.
Qualifications
You must meet the following requirements to be considered for employment:
- Working knowledge of administrative work specific procedures.
- Ability to be tactful in dealing with persons over the telephone and in person.
- Ability to make clerical decisions regarding appropriate procedures within specific program area.
- Working knowledge of computer software systems and data entry procedures.
- Ability to make simple arithmetic computations.
- Ability to maintain confidential records.
- Ability to perform essential functions with or without reasonable accommodation.
Skills
None specifically listed, but working knowledge of administrative work specific procedures, computer software systems, and data entry procedures are beneficial.
Benefits
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
- A wellness rewards program.
- A health savings account, which includes bi-weekly state contribution.
- A 457(b) account (similar to 401(k) plan) with employer match.
- Two (2) fully-funded pension plan options.
- A robust, comprehensive program of leave policies covering a variety of employee needs.
- Group life insurance.
- Free parking for most positions.
- Free LinkedIn Learning access.
Pay
This position traditionally starts at an annual salary of $31,668 but may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package.
Schedule
Not specified, but typically full-time.