Clerical Assistant - Business Support

About the role

University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is currently seeking a Clerical Assistant to provide business support to our Patient Financial Services Department at our East Brunswick Business Office.

Responsibilities

• Sort incoming mail to appropriate department daily
• Front desk/switchboard coverage
• Payment Posting Department correspondence
• Insurance correspondence to Collections Departments
• Patient correspondence to Support Collections Department
• Posts all outgoing mail
• Handles return mail, reviewing 100 pieces daily
• Accurately enters and/or updates patient demographics, insurance information, or any other information that pertains to patient account
• Research and update in MI all returned mail for “bad address”
• Print and mail claim reports with claim forms
• Handles correspondence related to Charity Care and Bankruptcy
• Accomplishes projects as an individual or within a team
• Complies with established policy and procedure, HIPAA, and safety standards
• Medical Legal Requests: review and process all medical legal requests within the allotted time frame
• Track all payments received for medical legal requests
• Provide reports and/or patient statements for all medical legal requests

Requirements

• 2+ years clerical experience
• Must be able to work in a high volume, fast paced work environment
• Ability to work independently and as part of a team
• Self-motivated
• Ability to learn quickly, able to multi-task, toggle, and work within multiple systems
• Phone switchboard experience a plus
• Knowledge of Microsoft Office Applications (Outlook, Word, Excel)
• General knowledge of medical terminology
• Strong organizational and time management skills

Benefits

• Comprehensive benefits program including medical, dental and life insurance
• 401k/pension and profit-sharing plans
• Generous paid time off policy

Pay

From $20/hr

Schedule

Monday – Friday, 9:00 am – 5:30 pm