Business Support Clerical Assistant

About the role

The post holder will be required to work collaboratively in a safe, caring and respectful way. This post is offered on a permanent basis. Hours are 36 hours per week, Monday to Friday. Job share will be considered for this post.

Responsibilities

• Provide a comprehensive, community-oriented administrative and clerical support to the Community Blood Service Administration Team.
• Ensure the flow of communication, maintaining a positive, professional image for the whole function and being the first point of contact for the service.
• Deal with patient and visitor enquiries promptly and efficiently, ensuring confidentiality and adherence to organizational policies and procedures.
• Cover staff absences and manage periods of particular pressure.

Requirements

• SVQ2 in Business/Administration or equivalent.
• Working experience of Health and/or Social Care environment.
• Used and maintained management information systems (MIS) including databases and spreadsheets.
• Familiar with Microsoft Office systems.
• Provided a range of clerical supports including word processing, photocopying, filing, and diary management.
• Excellent communication and interpersonal skills – both written and verbal.
• Experience of working within an NHS or Social Care Administration environment.
• A good attention to detail when producing/process information.
• Demonstrate an understanding of the services provided by the Partnership.
• Able to liaise effectively and build relations with a range of stakeholders.
• Good organisational and time management skills.
• Ability to work on own initiative.
• Ability to work to deadlines.
• Experience of note-taking would be desirable.
• Good time management skills.

Qualifications

• SVQ2 in Business/Administration or equivalent.
• Working experience of Health and/or Social Care environment.
• Used and maintained management information systems (MIS) including databases and spreadsheets.
• Familiar with Microsoft Office systems.
• Provided a range of clerical supports including word processing, photocopying, filing, and diary management.
• Excellent communication and interpersonal skills – both written and verbal.
• Experience of working within an NHS or Social Care Administration environment.
• A good attention to detail when producing/process information.
• Demonstrate an understanding of the services provided by the Partnership.
• Able to liaise effectively and build relations with a range of stakeholders.
• Good organisational and time management skills.
• Ability to work on own initiative.
• Ability to work to deadlines.
• Experience of note-taking would be desirable.
• Good time management skills.

Skills

• Excellent communication and interpersonal skills – both written and verbal.
• Good attention to detail.
• Organisational and time management skills.
• Ability to work on own initiative.
• Ability to work to deadlines.

Benefits

• Flexible working arrangements.
• Permanent employment.
• Competitive salary.

Pay

Salary is commensurate with experience.

Schedule

36 hours per week, Monday to Friday.

Contact Information

To find out more about the role, please contact Wendy Allan on 07938926216.