Clayton Homes Office Lead - Paducah, KY

Responsibilities

• Assemble, update and maintain customer files as needed for Home Center processes and compliance.
• Aid Home Center team members in collaborating with Home Office liaisons for sales, marketing, human resources, and other business processes.
• Prepare sales packages, process parts orders, request billbacks for payments from manufacturers on covered items, and schedule services through contractors.
• Write and distribute letters, flyers for Home Center promotions, make copies, and handle business card requests as requested by the Home Center Manager.
• Serve as a liaison between different departments or individuals, relaying messages and ensuring effective communication.
• Answer general customer inquiries, route phone calls and messages, and provide assistance to clients, visitors, and employees.
• Assist with office organization and management, including collecting invoices, scheduling payments to contractors, making bank deposits, and performing Vantage tasks.
• Operate and perform tasks associated with the role of Office Lead in Vantage: Vantage tasks SES Pro My Home Service Competencies.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook Express.
• Able to multi-task and adapt to changes with ease.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• High School diploma or equivalent.
• One to three years of relevant experience.
• Ability to work independently and in a team environment.
• Professional demeanor and appearance.
• Compliance with all company policies and procedures.

Benefits

• Hourly wage ranging from $22.00 - $24.50 depending upon experience.
• Full-time team members can choose from a variety of health, dental, and vision benefits.
• Competitive 401K programs with company matching for full and part-time team members after one year.
• Paid parental leave, Employee Assistance Programs, paid time off, paid holidays, and the Clayton Impact program for volunteering.
• Physical, nutritional, social, financial, spiritual, and occupational programs.
• Home Centers are closed on Sundays.
• Equal opportunity employer.

Pay

As an Office Lead with Clayton, you will receive an hourly wage ranging from $22.00 - $24.50 depending upon experience.

Schedule

Home Centers are closed on Sundays – we believe in offering a balanced working environment.