Clayton Homes Office Lead - Reidsville, NC

About the role

Office Lead Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

Responsibilities

• Assemble, update and maintain customer files as needed for Home Center processes and compliance, ensuring record policies are adhered to.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes.
• May assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels.
• Interact with clients, visitors, and employees, providing assistance, and ensuring a positive experience for all.
• Assist customers with general questions, route phone calls and messages accurately and quickly.
• May assist with office compliance and internal audit preparation.
• Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc.
• Operate and perform tasks associated with the role of Office Lead in Vantage: Vantage tasks SES Pro My Home Service.

Skills

• Time Management – Able to manage multiple responsibilities by being organized and