Clayton Homes Office Coordinator - Oklahoma City, OK

Office Coordinator – Clayton is a leading single‑family, values‑driven home builder dedicated to attainable housing, sustainable practices, and creating a world‑class experience for customers and team members.

Responsibilities

• Administrative Support: Assemble, update, and maintain customer files for Home Center processes and compliance; assist Home Center team members with sales, marketing, human resources, and other business processes; may prepare sales packages, complete parts orders, handle bill‑back requests, and schedule service through contractors.
• Communication Liaison: Prepare letters, flyers, business‑card requests, and other correspondence; serve as point of contact between departments, relaying messages and ensuring effective communication; interact with clients, visitors, and employees to provide assistance and a positive experience.
• Office Organization and Management: Answer general customer questions, route phone calls and messages promptly; assist with office compliance and internal audit preparation; support the Home Center Manager with invoice collection, contractor payment scheduling, bank deposits, etc.
• Vantage Tasks (SES Pro My Home Service Competencies):
  • Time Management – organize multiple responsibilities and meet time‑sensitive deadlines.
  • Quality Focus – ensure efficiency, accuracy, completeness, and integrity of work; recommend procedural improvements.
  • Adaptability – adjust plans when external influences change, juggle multiple demands.
  • Planning and Priority Setting – identify priorities, develop detailed action plans with objectives, accountabilities, timeframes, standards, review stages, and contingencies.
  • Composure and Resiliency – handle pressure, recover quickly from setbacks, remain optimistic and persistent, maintain self‑confidence.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook Express
• Ability to multi‑task and adapt to changes with ease
• Strong written and verbal communication skills
• Excellent customer service skills
• High School diploma or equivalent
• Professional demeanor and appearance
• Compliance with all company policies and procedures
• Reliability and dependability
• Effective teamwork; cooperative and collaborative attitude
• Willingness to assist with miscellaneous duties as required
• Experience is a plus
• Ability to work in a sedentary environment, independently operate computer, phone, copier, and other office equipment; occasional light moving of furniture, décor, and cleaning

Pay

Hourly wage ranging from $20.00 – $22.00, depending upon experience.

Benefits

• Flexibility to create personal health, dental, and vision benefits package
• Competitive 401(k) program with investment options and company matching after one year (full‑ and part‑time)
• Paid parental leave
• Employee Assistance Programs
• Paid time off and paid holidays
• Paid volunteer time through the Clayton Impact program
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational health
• Home Centers closed on Sundays to support work‑life balance

Business Unit: B00009 – Clayton Retail