Clayton Homes Office Coordinator - Corsicana, TX

About the role

Clayton is the nation’s leading housing provider, offering a vertically integrated approach to building, selling, and insuring affordable homes. The Office Coordinator supports the Home Center team in administrative, communication, and organizational tasks.

Responsibilities

• Assemble, update, and maintain customer files as needed for Home Center processes and compliance, ensuring record retention policies are adhered to.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource, and other business processes.
• Prepare sales packages, complete parts orders, billback requests for payments from manufacturers on covered items, and schedule service through contractors.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels.
• Interact with clients, visitors, and employees, providing assistance and ensuring a positive experience for all.
• Assist customers with general questions, route phone calls and messages accurately and quickly.
• Assist with office compliance and internal audit preparation.
• Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc.
• Operate and perform tasks associated with the role of Office Coordinator in Vantage, SES Pro, and My Home Service.

Competencies

• Time Management – Able to manage multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.
• Quality Focus – Able to manage the efficiency, accuracy, completeness, and integrity of work produced, and recommend improvements in procedures.
• Adaptability – Able to shift course when external influences affect an initial plan, alter standard procedures when necessary, and juggle multiple demands.
• Planning and Priority Setting – Identify priorities and develop detailed action plans that include objectives, accountabilities, timeframes, standards, review stages, and contingencies.
• Composure and Resiliency – Able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent even under adversity. Maintain self-confidence and avoid overly emotional responses in tense or difficult situations.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook Express.
• Able to multi-task and adapt to changes with ease.
• Strong written and verbal communication skills.
• Strong customer service skills.
• High School diploma or equivalent.
• Professional demeanor and appearance.
• Able to comply with all company policies and procedures.
• Reliable and dependable.
• Able to work effectively and efficiently in a team environment.
• Cooperative and collaborative, willing and eager to assist with miscellaneous duties as required.
• Experience is a plus.
• Able to operate in a sedentary environment; independently operate a computer, phone, copier, and other office machinery; occasionally move furniture décor and complete light cleaning.

Pay

Hourly wage of $20 per hour.

Benefits

• Flexibility to create a custom health, dental, and vision benefits package for full-time team members.
• Competitive 401K programs with investment options and company matching for full- and part-time team members after one year.
• Paid parental leave.
• Employee Assistance Programs.
• Paid time off and paid holidays.
• Paid time for volunteering through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational well-being.
• Home Centers are closed on Sundays.