Classroom Facilitator - Nephi

About the role

The Classroom Facilitator works at the Utah State University Nephi Center and supports classroom operations for Connect courses. Work hours vary based on course and operational needs and are scheduled between 8:00 a.m. and 10:30 p.m., Monday through Friday. This position will primarily cover Monday afternoon shifts and provide additional coverage as needed. This position is limited to fewer than 28 hours per week, and the schedule may change each semester based on course offerings and staffing needs. The Classroom Facilitator reports to the USU Nephi Center Coordinator. This is an ACA variable-hour position.

Responsibilities

• Assisting students and instructors with operating classroom technology is essential for the delivery of Connect courses
• Communicating effectively in-person, by phone, via IVC equipment, through electronic communication tools, and in writing
• Distributing and collecting classroom materials
• Proctoring exams and quizzes
• Maintaining a quiet, professional learning environment
• Keeping accurate class rosters and maintaining classroom material tracking records
• Serving as a liaison between students, university instructors, and university administrators
• Performing other duties as assigned

Qualifications

• Minimum Qualifications: Proficiency with computers, email, and Microsoft Office products, with willingness to learn additional basic technology skills; at least one year of proven work history; customer service experience; must have access to reliable transportation to and from work site.
• Preferred Qualifications: Experience working in a higher education setting; understanding of the student–instructor relationship; basic technical experience.

Skills

• Strong professionalism, dependability, punctuality, and integrity
• Ability to maintain confidentiality of student information
• Strong written and verbal communication skills

Pay

$14.00/hour

Schedule

Work hours vary between 8:00 a.m. and 10:30 p.m., Monday through Friday. Primarily covers Monday afternoon shifts, with additional coverage as needed. Limited to fewer than 28 hours per week; schedule may change each semester based on course offerings and staffing needs.