Classified: Guidance Clerk

Essential Duties And Responsibilities

• To assist students and parents requesting service with student enrollment through the Guidance Office
• To greet and assist students, parents, staff and community members as they enter the Guidance Office and school campus
• To answer phones and screen calls for counselors and academic advisors
• To file and maintain the records of each student's cumulative folder
• To assist with registrations and summer school registration
• To assist with scheduling student appointments
• To translate for students and parents, (if bilingual), as directed
• To distribute standardized test results to students/parents
• To assist with supervision of student assistants
• To prepare temporary bus passes for students
• To perform registrar's duties in her absence
• To help process discipline referrals, correspondence and other documentation
• To relieve receptionist and attendance clerks as needed
• To maintain confidentiality of information regarding students, staff, parents and school issues
• To provide a welcoming atmosphere for students, staff, parents and community
• To perform responsibilities in an ethical and professional manner
• To maintain punctual and regular attendance
• To perform other related duties as assigned

  Knowledge, Skills And Abilities Required

  • To perform the job successfully, an individual must be able to work cooperatively with parents, students, staff and the general public
  • To possess the ability to deal effectively with matters of confidentiality
  • To possess an ability to function in stressful situations and respond with tact, composure and courtesy when dealing with others
  • To acquire and apply information in related references (e.g., Governing Board policies and regulations, Guidance procedures)
  • To possess a pleasant personality and telephone manner
  • To possess a loyalty to the school district and its philosophy
  • To be 21 years of age or older upon hire
  • To be biliterate/bilingual in Spanish and English, preferred
  • To possess excellent written and oral communication skills
  • To possess the ability to operate a computer, standard office machines, and use student information system software
  • To possess knowledge of Google Suites and Microsoft Office

  Physical Demands

  • Prolonged periods sitting at a desk and working on a computer
  • Ability to regularly push, pull or lift weights up to 15 pounds
  • Specific vision abilities required by this job include close vision and ability to adjust focus
  • Regular talking and listening is required
  • Ability to frequently stand, walk, bend, sit

  Working Conditions

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job
  • Must be able to tolerate a semi-private working environment
  • Must be able to tolerate prolonged periods of sitting and computer work