Claims Trainee

Job Responsibilities

• Routing claim issues to next level or appropriate support areas; following up to ensure completion.
• Inputting, reviewing and validating the claims data received; evaluating their reliability and effectiveness in line with coverage and appraisal.
• Aiding in routine claim analysis and final determination; delivering administrative support throughout all claim handling processes.
• Performing basic investigator tasks; gathering and documenting relevant information as a preliminary investigation.

Job Qualifications

• Education: High School Diploma or equivalent
• Skills/Certifications: Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint); Proficient oral and written communication skills; Proficient interpersonal and organizational skills; Exceptional time management skills; Independent; Sound decision-making and problem-solving skills

Notes

• This is a remote role.
• Employment begins on 10-12-26.
• Training lasts approximately 12 weeks and runs 8:00 a.m. – 4:45 p.m. EST, Monday-Friday.
• Camera-on required during training.
• After training and learning period (usually 6 months after training completion), employees will have flexibility to work an 8-hour shift within the hours of 5:00 a.m. – 7:00 p.m. EST.
• Overtime may be required as business needs arise.
• Must be able to pass required assessments.
• Sponsorship is not available for this position.