Claims Trainee

About the Role

Just graduated? Looking for a career where you'll continue learning, develop valuable business skills, and make an impact from day one? At AssuranceAmerica, we're looking for curious, motivated people who are ready to build a career—not just find a job. You don't need insurance experience. We'll teach you everything you need to know through hands-on training, coaching, and real-world experience.

Responsibilities

• Investigate automobile insurance claims by gathering facts and reviewing documentation.
• Talk with customers, claimants, witnesses, repair facilities, and other parties involved in a loss.
• Review photos, estimates, police reports, and other information to understand what happened.
• Analyze policy coverage and determine liability based on the facts of each claim.
• Evaluate vehicle damages and help bring claims to a fair resolution.
• Negotiate settlements and explain claim decisions clearly and professionally.
• Maintain accurate claim documentation using industry-leading technology.
• Build strong relationships by providing exceptional customer service during stressful situations.
• Work alongside experienced adjusters and leaders who will coach and mentor you throughout your training.
• Continue developing the knowledge and skills needed to become a successful Claims Adjuster.

Qualifications

• Recently graduated or will graduate soon with a bachelor's degree.
• Naturally curious and enjoy figuring things out.
• Communicate well and enjoy working with people.
• Stay organized and manage multiple priorities.
• Think critically before making decisions.
• Learn quickly and embrace new challenges.
• Take ownership of your work.
• Thrive in a fast-paced environment.
• Want to build a long-term professional career.

Skills

Great degrees for this role include Business, Communications, Criminal Justice, Psychology, Finance, Accounting, Marketing, Economics, Liberal Arts, and many others. If you've developed strong communication, analytical, or problem-solving skills, we'd love to hear from you. Spanish-English bilingual candidates are encouraged to apply.

Benefits

• Paid training and licensing support (where applicable)
• Hands-on coaching and mentorship
• Competitive pay
• Medical, dental, and vision insurance
• Paid time off and company holidays
• Ongoing learning and professional development
• Clear opportunities for career advancement

Why AssuranceAmerica?

At AssuranceAmerica, we believe people do their best work when they're supported, challenged, and given opportunities to grow. Whether you're just beginning your career or looking for a place to build your future, you'll find a team that's invested in your success. Many of our leaders started in entry-level claims roles. The skills you'll build here—investigation, negotiation, communication, critical thinking, and decision-making—will serve you throughout your career. Bring your ambition, curiosity, and willingness to learn. We'll provide the training, support, and opportunities to help you build a successful career.