Claims Specialist Lead

About the role

Your journey has already begun. Apply today and take the first step to Destination: Progress.

Responsibilities

• Investigate complex and high-risk claims which may have some litigation features
• Consult with police officers, medical professionals, claimants and others involved in the accident
• Use gathered information to determine coverage, liability and the total value of the claim
• Report to an office about four days per month for important meetings, training, and collaboration
• Work in the office more than four days per month if preferred

Requirements

• Six years of relevant work experience with three years in claims handling OR
• Three years in claims handling and a bachelor’s degree OR
• Five years of relevant work experience with three years in claims handling and an associate degree

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills along with ability to multi-task and prioritize
• Knowledge of the rules of civil procedures in terms of filing/answering suit, discovery deadlines, and venue
• Ability to direct the use of discovery tools such as interrogatories, depositions and production of documents
• Three years of Casualty and Litigation claims handling experience

Pay

• Anchorage, AK: $88,000 - $115,000 / year
• Honolulu, HI: $81,000 - $105,000/year

Benefits

• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance
• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Company Culture

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.