Claims Specialist Lead

About the role

Your journey has already begun. Apply today and take the first step to Destination: Progress.

Responsibilities

• Investigate intricate and high-risk claims, which may have some litigation features
• Consult with police officers, medical professionals, claimants and others involved in the accident
• Use gathered information to determine coverage, liability and the total value of the claim

Requirements

• Must have six years of relevant work experience with three years in claims handling
• Preferred to have a bachelor’s degree or five years of relevant work experience with three years in claims handling and an associate degree
• Must have three years of casualty and litigation claims handling experience

Preferred Skills

• Quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills
• Able to multi-task and prioritize
• Knowledge of the rules of civil procedures in terms of filing/answering suit, discovery deadlines, and venue
• Able to direct the use of discovery tools such as interrogatories, depositions and production of documents

Benefits

• Compensation based on location and experience
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance
• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Pay

• Fresno, Irvine, Riverside, San Diego, Modesto, Sacramento: $39.18 - $51.92/hour
• Concord, Woodland Hills, Pasadena and Torrance: $42.69 - $56.73/hour

Schedule

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.