Claims Specialist Lead

About the role

Your journey has already begun. Apply today and take the first step to Destination: Progress.

Responsibilities

• Investigate complex and high-risk claims - which may have some litigation features
• Consult with police officers, medical professionals, claimants and others involved in the accident
• Use gathered information to determine coverage, liability and the total value of the claim

Requirements

• Six years of relevant work experience with three years in claims handling OR
• Three years in claims handling and a bachelor’s degree OR
• Five years of relevant work experience with three years in claims handling and an associate degree

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills along with ability to multi-task and prioritize
• Knowledge of the rules of civil procedures in terms of filing/answering suit, discovery deadlines, and venue
• Ability to direct the use of discovery tools such as interrogatories, depositions and production of documents
• Three years of Casualty and Litigation claims handling experience

Benefits

• Compensation based on location and experience
• Tigard, OR: $81,500 - $108,000 / year
• Eugene, OR: $74,000 - $98,000/year
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance
• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Pay

• Tigard, OR: $81,500 - $108,000 / year
• Eugene, OR: $74,000 - $98,000/year

Schedule

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.