Claims Specialist II - Management Specialty Lines

About the role

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

We are looking for associates who are passionate about delivering extraordinary care. Join us and be part of a team that puts its customers first.

Job Description

Working on our team offers the opportunity to be involved in settling litigated and non-litigated claims of low to moderate complexity and severity in terms of exposure and coverage. As a Claims Specialist, you'll investigate, evaluate and negotiate claims to successful resolution. This role supports the management liability and specialty lines of business, including errors and omissions, directors and officers and employment practices liability.

Key Responsibilities

• Investigates and evaluates coverage, liability and damages to set an appropriate claim strategy, settlement and file reserves within approved claims authority.
• Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.
• Analyze coverage and provide comprehensive coverage analysis and claim resolution strategies.
• Provide feedback on claim trends and development.
• Delivers outstanding customer service and satisfaction through effective interactions with insured, agents, and legal counsel.
• Maintains current knowledge of applicable lines of insurance, insurance regulations, court decisions which may impact the claims function, current guidelines and policy changes and modifications.
• Contributes to a collaborative environment by consistently demonstrating teamwork, motivation, positive behavior and effort to achieve goals and objectives.

Typical Skills and Experiences

• Education: College degree preferred. Juris Doctorate desired.
• Experience: Typically, two to four years of claims handling experience. Prior experience in directing defense counsel required.
• Knowledge, Abilities and Skills: Specific knowledge in a particular line of business and/or additional education may be required. Familiarity with various types of insurance policies preferred.

Job Conditions

• Overtime Eligibility: Not Eligible (Exempt)
• Working Conditions: Normal office environment
• ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

• Medical/dental/vision
• Life insurance
• Short and long term disability coverage
• Paid time off with quarterly pro-rated holidays
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

Note for NY Residents

Please review the Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov).