Claim Specialist II - Management Specialty Lines

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

About the Role

This role supports the management liability and specialty lines of business, including errors and omissions, directors and officers, and employment practices liability. As a Claims Specialist, you will investigate, evaluate, and negotiate claims to successful resolution, handling litigated and non-litigated claims of low to moderate complexity and severity. You will have low monetary authority and work under limited direct supervision while collaborating with business partners on claims and policy wording questions.

Responsibilities

• Investigates and evaluates coverage, liability, and damages to set an appropriate claim strategy, settlement, and file reserves within approved claims authority.
• Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.
• Analyzes coverage and provides comprehensive coverage analysis and claim resolution strategies.
• Provides feedback on claim trends and development, including input to underwriters on review of potential and existing insured’s claim experience.
• Delivers outstanding customer service and satisfaction through effective interactions with insured, agents, and legal counsel.
• Maintains current knowledge of applicable lines of insurance, insurance regulations, court decisions, guidelines, and policy changes through training and seminars.
• Contributes to a collaborative environment by demonstrating teamwork, motivation, and effort to achieve goals and objectives.
• May perform other responsibilities as assigned.

Requirements

• Typically, two to four years of claims handling experience.
• Prior experience in directing defense counsel required.
• Specific experience in a line of business may be required by the hiring unit.
• Familiarity with various types of insurance policies preferred.
• Strong written and verbal communication skills, ability to multi-task, and effective time management and organizational skills.
• Ability to evaluate and interpret information.

Qualifications

• Education: College degree preferred. Juris Doctorate desired.
• License/Certification/Designation: Associates must acquire required Federal and/or state licenses/registrations within the designated time period. Additional licenses may be required for new products and services.

Skills

• Specific knowledge in a particular line of business and/or additional education may be required.
• Leadership skills, competencies, and experiences may take precedence.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short and long-term disability coverage.
• Paid time off: minimum of 18 days per full calendar year (pro-rated based on hire date), nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off.
• 401(k) with company match and company-paid pension plan.
• Business casual attire.

Pay

The national salary range for this role is $69,500.00–$129,000.00. The expected starting salary range is $69,500.00–$103,500.00.

Schedule

Overtime Eligibility: Not Eligible (Exempt). Normal office environment.

This position could be filled within any of the lower 48 U.S. states.