Claim Specialist III - Management Specialty Lines

About the role

If you’re passionate about helping people protect what matters most at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, Nationwide’s Property and Casualty team could be the place for you. At Nationwide, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do, and we’re looking for associates who are passionate about delivering extraordinary care.

This role supports the management liability and specialty lines of business, including errors and omissions, directors and officers, and employment practices liability. You will handle employment liability charges, errors and omissions claims of low exposure, and directors and officers claims requiring monitoring. You will have minimal monetary authority and work under close supervision.

Responsibilities

• Investigates and evaluates coverage, liability, and damages to set an appropriate claim strategy, settlement, and file reserves within approved claims authority.
• Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.
• Analyze coverage and provide comprehensive coverage analysis and claim resolution strategies.
• Delivers outstanding customer service and satisfaction through effective interactions with insured, agents, and legal counsel.
• Provide feedback on claim trends and development. Provide input to underwriters on review of potential and existing insured’s claim experience.
• Maintains current knowledge of applicable lines of insurance, insurance regulations, court decisions which may impact the claims function, current guidelines, and policy changes and modifications. This may require attending various seminars and training sessions.
• Contributes to a collaborative environment by consistently demonstrating teamwork, motivation, positive behavior, and effort to achieve goals and objectives.
• May perform other responsibilities as assigned.

Qualifications

• Education: College degree preferred. Juris Doctorate desired.
• License/Certification/Designation: Associates must acquire the required Federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to obtain required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position.
• Experience: Post graduate education, or claims handling experience, or comparable job related experience.
• Basic knowledge of professional lines insurance and litigation.
• Analytical skills, strong written and verbal communication skills, ability to multi-task, strong time management and organizational skills, ability to effectively and efficiently manage all responsibilities.

Other criteria, including leadership skills, competencies, and experiences may take precedence. Staffing exceptions must be approved by the Vice President and Human Resources.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off: minimum of 18 days each full calendar year (pro-rated quarterly based on hire date)
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

Pay

The national salary range for this role is $55,700.00–$103,500.00. The expected starting salary range is $55,700.00–$83,500.00. Placement within the range will be determined by skills, education, training, credentials, experience, scope, complexity, location, and other conditions of employment. If applicable, sales incentives based on performance goals are possible in addition to this range.

For part-time roles, compensation may be prorated based on the number of hours worked relative to a full-time schedule.

Schedule

Normal office environment. This is an exempt position not eligible for overtime.