Claims Specialist 2 – Washington State Transit Insurance Pool (WA/Hybrid)

About the role

The Claims Specialist 2 position works in the claims department of a public entity risk pool, providing claims handling, management, oversight, direction, support, and administration. Work is performed following established office procedures and general directions.

Responsibilities

• Handle and manage claims in accordance with established procedures and guidelines.
• Provide support and administrative assistance to the claims team.
• Analyze unique events and provide solutions to complex claims issues.
• Work collaboratively with internal and external stakeholders to ensure effective claim resolution.
• Ensure compliance with relevant laws, regulations, and insurance policies.
• Support the development and implementation of claims processes and procedures.
• Occasional overnight travel to meetings with WSTIP Members, WSTIP Staff or Board meetings, and/or for professional development.

Requirements

• High school diploma or equivalent.
• At least 2 years of related experience in claims handling or a similar field.
• Strong analytical and problem-solving skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience working in a public entity risk pool or similar organization.
• Knowledge of insurance claims processing and handling.
• Understanding of regulatory requirements and compliance standards.
• Ability to maintain confidentiality and handle sensitive information.

Skills

• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency in computer systems and software applications.

Benefits

• Hybrid work options initially with in-person training in Olympia, WA.
• Opportunity to work remotely after initial training if in good standing and able to work from a residence within Washington State.
• Professional development opportunities.
• Competitive compensation package.

Pay

Compensation is commensurate with experience.

Schedule

Initially, the employee will work in an in-person setting with occasional overnight travel. Remote work may be considered after initial training and based on performance.