Claims Specialist 1

About the role

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting, Finance Consulting and Billing Services, Applied Technology, Outsourcing and Operations, Strategy, Project and Grants Management, Assessments and Feasibility Studies. PCG is seeking highly motivated and dependable Claims Specialist payment processing clerk with an interest in public service who can work in our San Diego Payment Services operation. The clerks will be responsible for accurately issuing ancillary payments to CalWORKs participants. These staff will be responsible for managing, collecting, tracking, and reporting information for ancillary payments in various software programs including CalSAWS.

Responsibilities

• Identify proper forms; obtain signatures on all required forms and documentation.
• Establish and maintain good working relationships with partners including CalWORKs participants and County staff.
• Provide monthly reporting statistics to supervisor for designated area of responsibility.
• Provide daily payment discrepancy report.
• Reconcile daily payments issued.
• Monitor accuracy/timeliness of payment processing.
• Verify that payment request submitted meets policy guidelines and/or entered into CalSAWS for authorization.

Qualifications

• Proficient with Microsoft Excel and basic working knowledge of Access.
• High School Diploma required; Bachelor's Degree preferred.
• Prior accounting, bookkeeping, payment processing, or related financial experience is preferred.
• Experience working with social service programs or public assistance programs is a plus.

Skills

• Proper etiquette including customer relation techniques, superior verbal and communications skills.
• Excellent accuracy and attention to detail.
• Ability