Jobs · Sales · Indiana

Claims Representative I

Elevance Health · Indianapolis, IN · 3 wk ago
SalesFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Key details: - Title: Claims Representative I (Health & Dental) Indianapolis, IN (but we don't repeat title as heading). - Location: This role enables associates to work virtually full-time, with exception of required in-person training sessions... Also note about commuting distance, first 2 days on-site, full attendance 100% during 12-week training, tentative start date 11/2/2026, training hours 8AM-4:30 PM EST (12-week training), post training shift hours: 8-hour shift starting between 7:30AM-9:00AM EST (M-F). - The Claims Representative I (Health & Dental) is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. - How You Will Make An Impact: bullet list: Learning the activities/tasks associated with his/her role. Works under direct supervision. Relies on others for instruction, guidance, and direction. Work is reviewed for technical accuracy and soundness. Codes and processes claims forms for payment ensuring all information is supplied before eligible payments are made. Researches and analyzes claims issues. - Minimum Requirements: HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background. - Preferred Skills, Capabilities And Experiences: Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred. - #EHS (maybe ignore) - Who We Are: description of Elevance Health. - How We Work: description of culture, values, total rewards: merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, short and long term disability benefits, 401(k)+match, stock purchase plan, life insurance, wellness programs and financial education resources. - Elevance Health operates in a Hybrid Workforce Strategy... (maybe schedule? but we have schedule section for shift hours.) - Vaccination requirement: need to be vaccinated against COVID-19 and Influenza. - EEO boilerplate: remove. - Accommodation request etc: remove. We need to decide sections: - About the role: could include description of role, virtual/hybrid, training details, start date, etc. - Responsibilities: the "How You Will Make An Impact" bullet list. - Requirements: Minimum Requirements. - Qualifications: maybe Preferred Skills? Could be Skills section. - Benefits: total rewards description. - Pay: not specified; we should not include Pay section if not stated. The posting does not mention pay/salary. So omit Pay. - Schedule: we have training hours and post-training shift hours. So include Schedule section. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details: location note about commuting distance, first 2 days on-site, full attendance 100% during 12-week training, tentative start date, training hours, post-training shift hours, responsibilities bullet list, minimum requirements, preferred skills, who we are (maybe About the role includes company description?), how we work (culture, total rewards), vaccination requirement. We need to decide where to put each piece. Section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine some: About the role could include role description, virtual/hybrid, training details, start date, location note, vaccination requirement? Maybe vaccination requirement could be in Requirements? But it's a condition of employment; could be in Requirements or About the role. Since it's a requirement, maybe put in Requirements. Qualifications vs Skills: The posting has Minimum Requirements (HS diploma or equivalent) and Preferred Skills (communication, PC experience). Could treat Minimum Requirements as Requirements, Preferred Skills as Skills. Qualifications maybe not needed; but we could put Qualifications as same as Requirements? But we need to avoid empty sections. If we don't have specific content for Qualifications, we should omit it. So we will have Requirements (minimum) and Skills (preferred). Benefits: total rewards description. Schedule: training hours and shift hours. We also have "How We Work" describing culture and total rewards; that could go into Benefits (total rewards) and maybe About the role (culture). But we need to avoid duplication. Let's extract specifics: About the role content: - Role enables associates to work virtually full-time, with exception of required in-person training sessions, providing maximum flexibility and autonomy. - This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. - Per policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. - This position requires on-site attendance for the first 2 days of training, with the remainder of the program conducted virtually. - Full attendance (100%) is required during the entire 12-week training period. - Tentative Start date: 11/2/2026 - Training Hours: 8AM - 4:30 PM EST (12-week training) - Post training Shift Hours: 8-hour shift starting between 7:30AM -9:00AM EST (M-F) - The Claims Representative I (Health & Dental) is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. - Who We Are: Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. - How We Work: At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. - Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. - The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. We need to decide where to put each. About the role: could include role description, virtual/hybrid, training details, start date, location note, vaccination requirement? But vaccination is a condition; maybe put in Requirements. Responsibilities: the bullet list under "How You Will Make An Impact". Requirements: Minimum Requirements (HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background). Also must pass appropriate pre-employment test battery. Also vaccination requirement? Could be included. Qualifications: maybe we could put "Preferred Skills, Capabilities And Experiences" as Qualifications? But we have Skills section separate. Let's treat Qualifications as maybe the combination of minimum and preferred? But we already have Requirements and Skills. To avoid empty Qualifications, we could omit Qualifications section. Skills: Preferred Skills: Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred. Benefits: total rewards description: merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, short and long term disability benefits, 401(k)+match, stock purchase plan, life insurance, wellness programs and financial education resources. Also mention Hybrid Workforce Strategy? That could be part of About the role or Benefits? It's about work arrangement; maybe About the role includes hybrid work expectation. But we already have schedule. Schedule: training hours and post-training shift hours. We also have note about tentative start date; could be in About the role. We need to ensure we don't repeat info. Let's craft sections:

About the role

This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The position requires on-site attendance for the first 2 days of training, with the remainder of the program conducted virtually. Full attendance (100%) is required during the entire 12‑week training period. Tentative start date: 11/2/2026. Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

That covers location, training, start date, company description. We could also include hybrid work expectation after training? But we have schedule for shift hours; hybrid expectation about working at location at least once per week could be in About the role or Benefits? Might be better in About the role: "Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week." We'll add that. Add vaccination requirement? Could be in Requirements. Now Responsibilities:

Responsibilities

  • Learning the activities/tasks associated with his/her role.
  • Works under direct supervision.
  • Relies on others for instruction, guidance, and direction.
  • Work is reviewed for technical accuracy and soundness.
  • Codes and processes claims forms for payment ensuring all information is supplied before eligible payments are made.
  • Researches and analyzes claims issues.
Requirements:

Requirements

  • HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background.
  • Must pass the appropriate pre‑employment test battery.
  • Must be vaccinated against COVID‑19 and Influenza (or provide an acceptable explanation; otherwise offer may be rescinded).
Skills:

Skills

  • Good oral and written communication skills.
  • Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.
Benefits:

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • In

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