Claims Property Adjuster
AAA Auto Club Enterprises · Costa Mesa, CA · Yesterday
Finance$25.48–$28.03/hrFull-time
About the role
This position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position requires the handling of claims of low to moderate complexities.
Responsibilities
- Conduct phone investigations to determine coverage and damages.
- Identify and obtain statements from insureds, vendors, and witnesses.
- Maintain proper activities and service levels.
- Communicate and interact with a variety of individuals, including members, insureds and claimants.
- Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements.
- Recognize and appropriately address common coverage issues.
- Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets.
- Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage.
- Cook up and coordinate with internal and external departments as required.
- May attend and participate in legal proceedings.
- Respond quickly to insured needs and problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 1-3 years Prior claims handling experience.
- 4-6 years Property claims handling experience
- PREFERRED: Working knowledge of claims administration best practices and procedures.
- General knowledge of fault assessment, negligence and subrogation principles desired.
- Working knowledge of Microsoft Office suite, general computer software and claims software.
- Moderate organization and planning recognition skills required.
- Moderate oral and written communication skills required.
- Moderate interpersonal skills required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required.
- An insurance/claims adjuster license may be required for claims administration in specific states.
Benefits
- The starting pay range for this position is $25.48 – $28.03 per hour.
- You will be eligible to participate in our incentive program based upon your team and individual performance.
- Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Pay
The starting pay range for this position is $25.48 – $28.03 per hour.
Schedule
N/A