Claims Operations Assistant

About the role

Multi-state commercial insurance carrier is seeking a Claims Operations Assistant to provide support to the Claims department and perform other office tasks as needs dictate, based in the Long Beach, NY location.

Responsibilities

• Answers and initiates telephone calls and provide customer service as required
• Index policies to determine if a new claim needs to be set up or if there is an existing claim and forward the call to the correct Examiner
• Sets up and enters new claims into claims management system
• Inputs and reviews notes/diaries in claims management system as instructed
• Order PR and order Appraisals
• Reviews, prepares, creates, and/or sends letters, reports, and forms
• Other activities/projects as assigned
• Assist Clerical when needed

Requirements

• High school diploma
• 6 months of clerical or customer service experience required
• Experience working within an insurance environment preferred
• Candidates with fluency in Spanish preferred

Skills

• Basic proficiency in Microsoft Office including Word, Excel, Outlook
• Excellent oral and written communication skills
• Strong organizational skills
• Ability to work in a team environment

Pay

The expected pay range for the role is $48,000 - $50,000. The specific offer will depend on an applicant’s skills and experiences. The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.

Benefits

• Competitive salary and opportunities for professional development and advancement
• Medical, dental, vision, and life insurance
• Short and long-term disability
• Company-match of 100% of a 6% contribution 401(k) plan
• Employee Assistance Plan
• Health Savings Account
• Flexible Spending Account
• Health Reimbursement Account
• Wellness program