Claims Operations Associate

Responsibilities

• Track 90/60/30-day lease timelines and additional living expense (ALE) budgets, identifying when extensions are needed
• Communicate with insureds, landlords, and adjusters while negotiating lease and budget extensions with insurance carriers
• Manage furniture rental extensions and coordinate pickups, ensuring vendor timelines are met
• Request and review invoices, communicate updates to all stakeholders, and maintain accurate CRM documentation

Qualifications

• 2–5 years of experience in customer service, property management, insurance support, or temporary housing coordination
• Bachelor’s degree preferred or equivalent professional experience
• Strong communication, negotiation, and organizational skills with the ability to manage multiple cases simultaneously
• Experience working with insurance carriers, vendors, and policyholders, including budget and timeline oversight

Pay

$60,000-$63,000

Schedule

Sit on site 5 days a week in Greenwich, CT

Benefits

• Medical
• Dental
• Vision
• 401(k)
• PTO
• holidays
• sick leave as required by law