Claims Intake Representative - Bilingual Spanish Needed
North American Risk Services (NARS) · Home, KS · Yesterday
FinanceFull-time
Description Work From Home Work Schedules: 11am-8pm (Monday-Friday)8am-5pm (Monday-Friday) Comprehensive Benefits Package Medical, Dental, Vision InsurancePaid Time Off Program401kAnd Much More! Premier TPA with Growth Opportunities is searching for a Claims Intake Representative to: Provide technical and telephonic customer service support for the claim department representatives by setting up first notice of loss claims. Essential Duties and Responsibilities: Provide telephone service and assistance to all company customers and other claim related parties.Respond to customer inquiries in a polite, timely and accurate manner.Enter and maintain required claim information into company claim system.Notify appropriate technical personnel regarding both new losses and technical inquiries.Provide pre-and-post loss material to assigned customers as required.Performs other assigned tasks and duties as required or directed. Work Environment Requirements: This role requires extended periods of computer screen usage for tasks such as data entry, research, and virtual meetings.The ability to maintain focus and productivity while working for long hours in front of a screen is essential. Education / Experience: High School Diploma or equivalent required, 2-year degree or higher preferred.Bilingual Spanish abilities including translation required.2+ years of customer service experience preferred.