Claims Handler - Property

Location: Dallas, TX (hybrid) | Full-time

About the role

We are hiring on behalf of an innovative, fast-growing AI-enabled Third-Party Administrator (TPA) seeking a Property Claims Handler to join its team. The client provides end-to-end insurance claims management for over 50 insurers and Managing General Agents (MGAs). Supported by top-tier venture backing and state-of-the-art technology, the organization combines cutting-edge AI tools with an expert operational team. This position offers real responsibility, robust professional development—spanning capacity planning, data, quality management, and leadership—and an accelerated career track designed to build the industry's future claims leaders.

Responsibilities

• Handle property claims end-to-end, managing the full process from first notification of loss (FNOL) through to final settlement
• Communicate directly with policyholders throughout the claims journey to ensure a clear, transparent, and positive customer experience
• Review policy documentation, verify coverage details, and accurately assess liability
• Establish appropriate reserve levels and effectively manage claims within designated settlement authority limit levels
• Identify potential fraud indicators and escalate suspicious claims following established protocols
• Maintain complete, accurate, and audit-ready claims records to uphold regulatory compliance
• Coordinate with third-party vendors, loss adjusters, forensic experts, and secondary service providers as needed
• Identify operational inefficiencies and contribute to process improvements within the claims workflow

Requirements

• Based in the Dallas, TX area with valid US work authorization (Hybrid work arrangement)
• 3+ years of property claims handling experience (including commercial, personal property, buildings, contents, or renters)
• Active Texas (TX) Adjuster License is required; additional licenses in CA, FL, GA, or NY are highly advantageous
• Strong organizational abilities, self-directed prioritization, and comfort with utilizing data to inform decision-making
• Prior experience in subrogation, mentorship/team leadership, or background within a startup or high-growth environment is an asset

Benefits

• Competitive base salary: $50,000 - $75,000 per annum
• Performance bonus: Up to 15% quarterly performance-based bonus
• Equity: Stock option participation as an early team member
• Comprehensive medical insurance coverage
• 401(k) plan with up to a 5% employer match
• Generous PTO policy
• Fast-track promotion opportunities in a meritocratic, high-growth environment