Claims Property Supervisor

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

About the Role

This position is responsible for providing daily support, supervision, and guidance to a team of adjusters handling commercial insurance claims. This may include supervision of claims handled by a Third-Party Administrator (TPA).

Responsibilities

• Ensure that the claim team follows our best practices to optimize claim processing quality and timeliness.
• Provide appropriate upfront directives on daily new claim assignments.
• Assist the claim team in coverage investigations, liability analysis, damage evaluation, reserving, and settlement negotiations.
• Ensure compliance with Insurance Department regulations.
• Monitor individual performance and ensure it meets expected quality and performance objectives.

Requirements

• High-school degree or equivalent; college degree preferred.
• NY State Adjusters license or equivalent a plus, but not required.
• Ability to obtain state licensing as needed within 3 months of hire.
• Minimum of 2-3 years exposure to commercial claims handling including first-party and third-party claims adjustment (knowledge of commercial coverages a plus).
• Knowledge of various state regulations as they apply to the claims resolution.
• Strong written and verbal communication skills.
• Ability to succeed and excel in a collaborative and team-based environment.
• Strong time management and desk management skills.
• Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word, and Outlook as well as company claim administration software.
• Ability to work independently and to carry out assignments to completion.

Pay

For individuals assigned or hired to work in the location(s) indicated, the base salary range is $80,000 - $110,000/year as of the time of posting. Position is incentive eligible. Total individual compensation (base salary, short & long-term incentives) offered will take into account factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization, and business needs. The above pay range may be modified in the future.

Benefits

• Multiple medical plans plus dental, vision, and prescription drug coverage.
• Competitive 401k with generous matching.
• PTO beginning at 20 days per year.
• Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer.
• Basic Life and AD&D Insurance as well as Short and Long-Term Disability.
• Paid Parental Leave of up to 10 weeks.
• Student Loan Assistance and Tuition Reimbursement.
• Backup Child and Elder Care.