Claims Generalist Trainee - Bolingbrook, IL

This position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About the role

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role for a period of 12 months. You’ll work in-office two days selected by local leadership and choose where you work the other three days, whether that’s at home or in the office. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Responsibilities

Upon completion of training, duties include:

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Requirements

• High School diploma or GED
• One of the following:
  • Three years of work experience, OR
  • Bachelor’s degree, OR
  • Two years work experience and an associate degree
• Must reside within 60 miles of 631 E Boughton Rd, Ste 210, Bolingbrook, IL 60440

Schedule

• Training: Monday-Friday, 8:30 AM-5:30 PM
• Onboarding: Monday-Friday, 8:00 AM-5:00 PM
• Work Schedule after onboarding: Monday-Friday, 9:00 AM-6:00 PM (based on business need)

Pay

During training, you'll be paid hourly based on your annual salary. Once you complete training and pass any necessary testing requirements, your salary range will be $59,500 - $63,500/year.

Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance.