Claims Field Adjuster - OK

BASIC FUNCTION AND RESPONSIBILITY

The Commercial Property Field Adjuster is responsible for investigating, evaluating, and adjusting minor to moderate severity commercial property claims. This role involves on-site inspections of insured commercial properties, analysis of policy coverage, preparation of accurate damage estimates, and timely resolution of claims in accordance with company guidelines, policy provisions, and applicable regulations.

This role involves exercising independent judgment within assigned authority, communicating directly with insureds, agents, public adjusters and contractors, and issuing reservation of rights letters and coverage disclaimers when appropriate.

QUALIFICATIONS

• REQUIRED QUALIFICATIONS
• Minimum 3–5 years of commercial property claims adjusting experience.
• Strong knowledge of commercial property policy forms and endorsements.
• Understands policy language and has experience interpreting minor to moderate coverage matters.
• Experience conducting field inspections of commercial properties.
• Proficiency with estimating software (e.g., Xactimate or equivalent).
• Valid driver’s license with a clean motor vehicle report and the ability to travel within the assigned territory.
• Maintains a current adjuster license in designated home state (or willing to obtain one within 60 days after hire) with the ability to obtain additional non-residential adjuster licenses.
• Exhibits excellent written and oral communication skills.
• Demonstrates sound negotiation, critical thinking and problem-solving capabilities.
• Exhibits strong customer service skills with attention to detail.
• Computer skills, including experience with Microsoft applications (Outlook, Word, Excel) as well as claims and imaging systems.
• Able to exercise independent judgment with limited supervision in handling claims within reserve and settlement authority.
• PREFERRED QUALIFICATIONS
• Experience working in Guidewire Claim Center.
• Professional designations such as AIC, CPCU, or equivalent.
• Educational Qualifications
• Bachelor’s Degree or equivalent experience.

COMPANY HISTORY

Our legacy has roots back to 1889 when we first became part of the mutual insurance movement in the Midwest. Today, our extensive heritage resonates nationwide, as we proudly serve customers in 14 states across the country.