Field Claims Adjuster

About the role

CITON Claims Solutions, LLC is a premier provider of claim management and administration services for insurance companies, specializing in efficient and innovative solutions tailored to meet each client's unique needs. Located on the beautiful space coast of Melbourne, Florida, CITON Claims Solutions, LLC offers affordable housing, transportation, and other amenities, and is in close proximity to major cities such as Orlando, Tampa, and Miami. CITON is a subsidiary of Orion180 Insurance Group Inc., handling Claims Administration, Management, and Investigation.

Role and Responsibilities

• Conduct on-site inspections and investigations to assess property damage and loss.
• Interview policyholders, witnesses, and other parties involved.
• Document findings through photographs, reports, and detailed notes.
• Analyze insurance policies to determine coverage and liability.
• Prepare and submit detailed reports on findings and recommendations for claim settlement.
• Negotiate settlements with policyholders and third parties.
• Handle dispute resolution.
• Maintain clear and professional communication with policyholders and other stakeholders.
• Collaborate with internal teams, such as underwriters and legal advisors, to resolve complex claims.
• Ensure compliance with state and federal regulations, as well as company policies.
• Respond to catastrophe locations and markets when needed.

Requirements

• Minimum of 5+ years in field claims adjusting, with experience dealing with public adjusters.
• Proficiency with Xactimate and other Xactware products; strong analytical and problem-solving abilities; familiarity with local building codes and repair processes.
• Valid adjuster’s license in Georgia; certification or advanced training in claims adjusting (e.g., CPCU, AIC).
• Strong understanding of insurance policies and claims processes.
• Excellent negotiation skills and experience in dispute resolution.

Qualifications

College degree preferred but combination of experience, education, and industry certifications will be considered.

Skills

• Proficiency with Xactimate and other Xactware products.
• Strong analytical and problem-solving abilities.
• Familiarity with local building codes and repair processes.
• Valid adjuster’s license in Georgia.
• Certification or advanced training in claims adjusting (e.g., CPCU, AIC).
• Strong understanding of insurance policies and claims processes.
• Excellent negotiation skills and experience in dispute resolution.

Benefits

• Medical, dental, vision, 401k, paid holidays, PTO, and more.