Claims Consultant - Global Specialty Property Major Case

About the role

The Claim Consultant role at The Hartford is dedicated to managing complex commercial property and inland marine claims. This position demands expertise in claim handling, negotiation, and resolution, with a focus on interpreting and applying policy coverage.

Responsibilities

• Develop and execute claim strategies for investigation, evaluation, disposition, and settlement.
• Interpret and apply insurance coverage accurately while leveraging technical and jurisdictional expertise.
• Manage timelines, prioritize activities, and drive timely resolution of assigned claims.
• Communicate claim status, significant developments, and claim disposition to business partners and management as required.
• Investigate, evaluate, negotiate, and resolve complex claims, including complex coverage and compensability issues.
• Analyze claim facts, medical information, and other relevant data to make sound coverage, liability, reserving, and settlement decisions.
• Exercise strong analytical, critical thinking, and judgment skills to identify risks, develop claim strategies, and drive appropriate claim outcomes.
• Contribute to loss cost management through effective claim resolution strategies, identification of subrogation opportunities, and appropriate utilization of vendors and external resources.
• Leverage national and jurisdictional expertise to manage claim exposures and achieve optimal claim outcomes.

Requirements

• Bachelor's degree or equivalent work experience.
• Minimum 3 years of experience handling First Party Property and/or Inland Marine claims.
• Knowledge of Department of Insurance claim handling requirements and applicable regulations across multiple jurisdictions.
• State adjusting licenses as required.
• Strong organizational, prioritization, and time-management skills with the ability to work independently in a fast-paced environment.

Qualifications

• Full-file claims handling experience.
• Commercial Property, Inland Marine Transportation, Excess & Surplus (E&S), and Business Income claims experience.
• Experience handling specialized risks, including Builder's Risk, Contractor's Equipment, Habitational, Binding Brokerage, Transportation, Fine Art, and Technology Equipment.
• Xactimate experience, including estimating structural property damage.
• Professional designations such as AIC, CCP, CPCU, or equivalent.
• Demonstrated ability to manage complex claims, apply sound judgment, and achieve strong claim outcomes.

Benefits

• 401K
• Medical
• Dental
• Vision
• Life and Disability Insurance
• Effective day 1
• 25 days paid time off in your first full year and Paid Holidays
• Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate)
• Student Loan Paydown Program

Pay

The listed annualized base pay range is $84,800 - $127,200. Actual base pay could vary based on factors including performance, proficiency, and demonstration of competencies required for the role.

Schedule

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business need arises.