Major Case General Liability Claims Consultant

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Making coverage determinations and communicating written position(s) to insureds and other required parties
• Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense and indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Working with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders and providing superior customer service

Qualifications

• Bachelor’s degree preferred
• Minimum of five plus years handling General Liability litigated coverage and liability matters
• High level of discipline; results-oriented; and able to focus on bottom line results
• Superior analytical ability and organizational skills
• Excellent oral and written communication skills
• Excellent strategic thinking ability and task execution skills
• Excellent negotiation and technical claim handling skills, including knowledge of coverage and tort laws
• Full command of issues and medicals relative to high value bodily injury claims
• Ability to analyze coverage and liability issues
• Ability to communicate thoughts clearly and concisely, and to influence and persuade others
• Superior interpersonal skills and strong team player
• Ability to exceed expectations and influence others to do the same