Claims Assistant | Entry Level

Primary Purpose of the Role

To provide excellent customer service and internal support to an assigned team.

Ideal Candidate

To provide support to the claims staff and to perform other office tasks depending on the client program.

Essential Responsibilities

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Perform administrative tasks.

Qualifications

Education & Licensing: High school diploma or GED required.

Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Benefits

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental, vision, 401K on day one.

Pay

Range of starting pay: $20 - $21/hr.